Terms of Use

Effective Date: 07/07/2026

Welcome to the Anew Therapy website (“Website”). These Terms of Use (“Terms”) govern your access to and use of this Website, including any content, information, appointment requests, forms, communications, and services made available through the Website.

By accessing or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, please discontinue use of the Website.

1. About Anew Therapy

Anew Therapy, LLC (“Anew Therapy,” “we,” “our,” or “us”) provides outpatient behavioral health services, which may include psychotherapy, psychiatric medication management, Transcranial Magnetic Stimulation (TMS), ketamine therapy, Spravato® (esketamine) treatment, telehealth services, and other mental health services.

The Website is intended to provide general educational information regarding our practice and services.

2. Medical Information Disclaimer

All information provided on this Website is intended solely for general educational and informational purposes.

The content on this Website:

• Is not medical advice.
• Does not establish a provider-patient relationship.
• Should not be relied upon to diagnose or treat any medical or mental health condition.
• Should not replace consultation with a qualified healthcare professional.

Treatment decisions should always be made in consultation with your licensed healthcare provider.

3. No Provider–Patient Relationship

Visiting this Website, submitting a contact form, requesting an appointment, downloading educational materials, emailing our office, or communicating through electronic means does not establish a provider-patient relationship.

A provider-patient relationship is established only after:

• Appropriate intake procedures are completed;
• Required consents are signed;
• Anew Therapy accepts you as a patient; and
• A licensed provider begins treatment.

We reserve the right to decline treatment requests consistent with applicable law and professional standards.

4. Emergency and Crisis Situations

THIS WEBSITE IS NOT INTENDED FOR EMERGENCY COMMUNICATIONS.

Do not use:

• Contact forms
• Email
• Text messaging
• Online scheduling
• Social media

for emergencies or urgent mental health concerns.

If you are experiencing a medical emergency, call 911 immediately.

If you are experiencing suicidal thoughts or an emotional crisis, call or text 988, or visit your nearest emergency department.

Communications submitted through this Website may not be reviewed immediately.

5. Appointment Requests

Appointment requests submitted through this Website are requests only.

Appointments are not confirmed until Anew Therapy contacts you and confirms scheduling.

Availability may change without notice.

6. Insurance Information

Insurance information provided on this Website is offered as a convenience only.

Participation with an insurance plan does not guarantee:

• Coverage
• Medical necessity approval
• Prior authorization approval
• Payment
• Reimbursement

Patients remain responsible for verifying benefits with their insurance carrier.

Patients are financially responsible for all amounts not paid by insurance, including deductibles, copayments, coinsurance, and non-covered services.

7. Treatment Results

Every individual responds differently to behavioral health treatment.

We make no guarantee regarding:

• Treatment outcomes
• Symptom improvement
• Recovery timelines
• Insurance approval
• Eligibility for specialized treatments

Recommendations for services such as TMS, Spravato®, ketamine therapy, or medication management are made only after clinical evaluation.

8. Telehealth Services

Certain services may be offered through telehealth where permitted by law.

Telehealth availability depends upon:

• Provider licensure
• Patient location
• Clinical appropriateness
• Technology availability

Technical interruptions may require rescheduling or conversion to an in-person appointment.

9. Privacy

Your use of this Website is also governed by our Privacy Policy and Notice of Privacy Practices.

Although we strive to safeguard information submitted through this Website, no method of internet transmission is completely secure.

Please do not submit confidential medical information through website contact forms unless specifically instructed to do so.

10. Intellectual Property

Unless otherwise indicated, all Website content is the property of Anew Therapy, including:

• Logos
• Graphics
• Branding
• Educational materials
• Articles
• Videos
• Images
• Website design
• Text

You may view or print Website materials solely for your personal, non-commercial use.

No content may be copied, reproduced, modified, distributed, sold, or republished without prior written permission.

11. Acceptable Use

You agree not to:

• Violate any law while using the Website;
• Attempt unauthorized access to our systems;
• Upload malicious software;
• Interfere with Website operations;
• Impersonate another individual;
• Collect information about other users;
• Use automated bots or scraping software without permission.

12. Third-Party Websites

This Website may contain links to third-party websites for informational purposes.

Anew Therapy does not control, endorse, or guarantee the content, security, or privacy practices of third-party websites.

Visiting third-party websites is at your own risk.

13. Website Availability

We strive to keep the Website available but do not guarantee uninterrupted access.

The Website may be unavailable due to:

• Maintenance
• Technical failures
• Security issues
• Internet disruptions

We reserve the right to modify or discontinue any Website feature at any time without notice.

14. Limitation of Liability

To the fullest extent permitted by law, Anew Therapy and its owners, employees, providers, contractors, and affiliates shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from or relating to:

• Use of this Website;
• Reliance on Website content;
• Technical interruptions;
• Security breaches beyond our reasonable control;
• Third-party websites;
• Appointment availability.

Your sole remedy for dissatisfaction with the Website is to discontinue using it.

15. Indemnification

You agree to indemnify and hold harmless Anew Therapy, its owners, employees, providers, contractors, and affiliates from any claims, damages, liabilities, costs, or expenses arising from your misuse of the Website or violation of these Terms.

16. Accessibility

Anew Therapy is committed to providing an accessible website.

If you experience difficulty accessing any portion of the Website, please contact us so we may provide the information through an alternative method.

17. Changes to These Terms

We reserve the right to update these Terms at any time.

Updated Terms become effective immediately upon posting unless otherwise indicated.

Continued use of the Website constitutes acceptance of any revised Terms.

18. Governing Law

These Terms shall be governed by and construed under the laws of the State of Utah, without regard to conflict of law principles.

Any legal action relating to these Terms shall be brought in the state or federal courts located in Utah.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy and Notice of Privacy Practices, constitute the entire agreement between you and Anew Therapy regarding use of this Website.

21. Contact Information

Anew Therapy, LLC

Phone: 801-980-2680

Email: support@anewutah.com

Address: 7455 S. Union Park Ave. Ste B. Sandy, UT 84047

Website: www.anewtherapyutah.com

Questions regarding these Terms may be directed to the contact information above.